TFL-approved shop refurbishment and fit-outs in London

Retail units in stations and bus stations sit on the Transport for London estate, and only contractors approved by TFL can carry out fit-out and refurbishment work there. Approval covers the contractor's competence, insurance and safety management, and every job is still approved individually: TFL's commercial team and the station operator sign off the drawings, the materials and the method statements before work begins. We hold that approval and prepare all of the paperwork as part of the contract.

Most of it in engineering hours, between the last train at night and the first in the morning, with the unit hoarded and secure during the day so the station trades normally. Some stations allow daytime work for quiet tasks. We plan the programme around the access windows the station gives us, build counters and joinery off site, and install them overnight so the time on site is as short as possible.

Yes. Enclosed and sub-surface stations have strict fire and smoke classifications for linings, finishes, furniture and cabling, and the materials schedule is checked as part of the approval. We select and specify to those standards from the outset, so nothing is rejected at inspection.

Allow four to eight weeks for approvals, then four to six weeks on site for a kiosk or small concourse unit, longer for a unit with a full kitchen. The opening date in the lease is the fixed point, and the programme is planned backwards from it.

London Bridge, Uxbridge and Acton Central stations and Harrow-on-the-Hill bus station, for coffee and confectionery operators, alongside shops and cafés on the high street. The station projects are in our commercial portfolio.